Last October 2nd, I tried to withdraw some money from my Paypal account. I do this at least once a month so I was already comfortable with the procedure. However when I checked my online accounts at my local bank I was shocked to see that one of my accounts was missing and that’s precisely the bank account where the Paypal money will be sent.
The first thing I did was to check with BPI, my bank. I called them on their hotline number. The first time I called I waited for a long time only to be disconnected in the end. The second time I was lucky enough to speak to a representative. She said that my account closed because their local branch closed and now I still have that account but with a different account number altogether. Whatever she said I didn’t believe. What kind of bank will do that? Obviously, she didn’t know what she was saying.
I stopped calling because calling them was just too stressful for me. Speaking to agents that don’t know what they are talking about a waste of my time. Also, from what I know the money will be refunded back in my Paypal account in a few days.
After 7 days I still saw no money in my Paypal account. So I called BPI again. I got a better answer this time. Just as I suspected, the account closed because it was running low in balance. I paid a huge bill prior and I forgot that it will put me below the limit. I asked if she can open the account again since money will be coming there in a few days. She said the only way that’s possible is if we go personally to the bank. Since I can’t go out during banking hours I declined. I didn’t want to open it anymore too because we still have other accounts that we can use. Just as a reassurance I asked her what will happen to my withdrawal now that my bank account was closed. She said the money will go back to the remitter. It was all I wanted to hear.
My next step was to email Paypal. They responded in a few days. They said what I knew all along that the money will return to my Paypal account. What I didn’t expect was that it would return in approximately 20 days.
Yesterday, when I opened my Paypal I was ecstatic to find that the money was already there. Instead of taking 20 days it only took 10 days for the money to return. Sure, I was charged a P250 return fee but it was okay as long as the money is back. The lesson I learned, be careful when transferring money. Check if your account is still intact before transferring money to it. This way you’ll avoid the inconvenience and the uncertainty of wondering if you’ll ever see your money again.
I’m glad that’s all over now. I have withdrawn my money to another account and this time I checked first if it was still there before I pressed the withdraw button. In five days the money will be there and I can buy some of these murano pendants I’ve been eyeing. These accessories will look great in girly outfits that’s why I’ll be picking a few for my use.